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  Frequently Asked Questions (FAQ's)

 
 
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1.
Why Sign Up?
2.
How to Sign Up? (Do not have a voucher)
3.
How to Sign Up? (If you have a voucher)
4.
How to try the FREE courses & e-Tests?
5.
What is My Teachmate Page?
6.
What is a Teachmate Voucher?
7.
How to activate a Teachmate Voucher?
8.
What is a Subscription Product?
9.
How to buy (e-shop) subscription for courses / e-Tests?

Why Sign Up?
Sign up is a simple process of creating your own User ID & Password, by filling a small form online. After sign up you can try the FREE courses & e-Tests.

Sign up is absolutely FREE.

How to Sign Up? (Do not have a voucher)
Sign up is free, you do not need a voucher to sign up. Go to the homepage and click on "Sign up Now". A simple Sign up form will be shown. Fill it up and click Sign up button at the bottom of the form. Your account is immediately created.


You need a valid email ID for successful sign up. The Email Id entered in the sign up form is used by Teachmate for communication with you. On successful creation of your Login account, a confirmation mail is sent to your email ID with a verification link. To complete the sign up process login to your email account, open your inbox and look for the confirmation email sent by teachmate server. Open this mail and click on the link "Verify My Email".

Learn How?

How to Sign Up? (If you have a Teachmate Voucher)
Sign up is free, you do not need a voucher to sign up. However if you have a Teachmate voucher you can perform sign up and activation of the voucher in a sigle step. Follow the instructions below.

Go to the homepage and click on "I Have Voucher". A simple signup form will be shown. Fill it up and click Sign up button at the bottom of the form. Your account is immediately created.

If you entered a valid voucher code, your subscription for the specific courses and e-Tests will get activated immediately according to your voucher.

Learn How?

How to try the FREE courses & e-Tests?
Login with your User ID & Password and go to the My Teachmate page. This page shows the courses & e-Tests according to your subscriptions. When you sign up a registration bonus subscription is automatically given to you Free. This contains the free demo courses and e-Tests.

You will find a Proceed button for each course or e-test available to you. Click on the "Proceed" button to start a course or an e-Test.

Learn How?

What is My Teachmate Page?
My Teachmate is your personal start page. It lists all content (Courses & e-Tests) available to you. You can select and launch any course or e-Test from here.

See how it looks?
What is a Teachmate Voucher?
A Teachmate voucher, allows you access to specific courses & e-Tests in addition to the FREE demo courses & e-Tests. You need to activate a voucher code in order to avail the specific courses & e-Tests contained there in.

A voucher contains a 16 digit code which can be used only once.
How to activate a Teachmate Voucher?
Step 1. Login with your User ID & Password.
Step 2. Under the action menu, click on "Activate Voucher" dropdown item, and enter the 16 digit voucher code in the "New Voucher Entry Pop-up Form" You can view the list of courses / e-Tests included in your voucher before activating.

Note: If you have not signed up yet, you can signup and activate your voucher through a single operation. Use the "I have a Voucher" button on home page.

Learn How?
What is a Subscription Product?
A subscription product allows you to access certain courses and e-Tests within a validity period. Some components in courses have a pre-set allowed study time, and therefore the user can view/study these components for that much time only. Other components may be viewed for unlimitted time within the validity period.

The subscriptions also contain certain number of practice points. Practice points allow you to take the paid tests in your subscription. Each time you take a paid e-test certain number of points are deducted from your balance points. Free test don't consume any practice points. Number of points consumed can vary from test to test.
How to buy a subscription for courses / e-Tests?
Teachmate has a number of subscription products that you can buy online. A variety of easy payment options are available. To buy a subscription product, you should be logged in. Select E-Shopping list under the "Buy" menu item.

View the product details and select the product, you want to buy. Click on "Add to Cart" button. Select a payment option and click on "Proceed". Follow the online instructions to make the payment.
Enjoy your Learning with TEACHMATE. Your feedback is welcome